Your SaaS implementation broke. Now they want $400 an hour to fix it.

We come in independent of the vendor that botched it — audit the data, find the gaps, and give you a fixed-fee plan to make it work. Big-4 finance rigor. Fortune-500 tech architecture. No kickbacks.

Sound familiar?

If any of this is your week, we should talk.

We've seen this on $300M Deloitte programs and $50K small-business rollouts. Same pattern. Same fix.

The path to resolution

Three stages. You enter through the audit.

01

Implementation Recovery Audit

21 days. Fixed fee. We tell you what's broken, what it'll cost to fix, and what to do about the vendor.

02

Remediation Engagement

We fix it. Independent of the vendor that built it. You only pay us — we don't take kickbacks.

03

Ongoing Stewardship

Fractional CFO + tech architect on retainer. Reporting, data hygiene, vendor management — so this doesn't happen again.

The 21-day audit

What you actually get.

A two-partner engagement — Virginia on the finance and process side, Eaymon on the technical and architectural side — produces a single bound report and a remediation plan you can execute with us, with someone else, or not at all.

  1. Day 1

    The Freeze

    We stop the bleeding. Read access to all systems, lock down change requests, and start a forensic timeline of what was promised vs. what was delivered.

  2. Day 7

    Architectural Autopsy

    Eaymon runs the technical review — data model integrity, integration points, security posture, the gap between the vendor's SOW and what's actually deployed.

  3. Day 14

    Vendor Reconciliation

    Virginia runs the financial review — invoices vs. deliverables, change-order discipline, contract compliance, and the line items you can dispute today.

  4. Day 21

    The Rescue Blueprint

    A bound report + a prioritized remediation plan + a cost-to-fix estimate. Independent of any vendor. You decide what to do next.

Recent engagement

Project: Honolulu

A Hawaii agricultural cooperative was paralyzed by a point-of-sale rollout that left them unable to track member dues correctly for nine months. The original vendor had walked away after go-live and was now quoting $400/hour to “stabilize” the same system they had built.

Within the 21-day audit we identified three structural data-mapping errors, $48,000 in disputed change-order billings, and a workable remediation path that did not require the original vendor. The co-op took our blueprint to a smaller integrator who executed the fix in eight weeks.

The principals

Two partners. One for the books, one for the architecture.

VW
Virginia Wallace
Co-Founder & CEO
Most enterprise software fails not due to code quality, but to fundamental misalignment of political incentives between the vendor and the buyer.
  • ex-Deloitte Consulting · 6 years · $150–340M EHR program budgets
  • Director of Finance, Noa Botanicals
  • Senior Accountant II, Kansas City Southern Railway · led SAP migration training for 60+ staff
  • SOX implementation, Applebee's International
EL
Eaymon Latif
Co-Founder & CTO
You cannot manage what you do not understand. Our first mandate is to strip away the vendor abstraction and show you the raw state of your infrastructure.
  • ex-Home Depot mobile commerce — delivered for $1.25M when competitors quoted $7M
  • CTO, Company.com (Inc 5000 #10) — rebuilt 6 years of platform in 9 months · cut staff cost from $1.8M/yr to $650k
  • Interim CTO, aXessPoint — rescued 1 legacy + 2 in-development platforms
  • Senior Programmer/Analyst, Accenture — enterprise systems integration

Where the principals have done the work

DeloitteHome DepotAccentureCoca-ColaKansas City SouthernInc 5000

Not ready to talk?

Read a sample Technical Autopsy Report.

It's the actual deliverable from a 21-day audit, lightly redacted. You'll see exactly what we produce — the structure, the depth, and the kind of finding that ends up in your hands on day 21.

Stop the bleeding.

Get clarity on what's actually broken and exactly how much it'll cost to fix. 30 minutes. No pitch.

Book a 30-min Audit Consult